Legal

Terms of service

Last updated: 6 November 2026. These terms apply to every ProvenDrop subscription taken out on this website.

1. Who we are

ProvenDrop is operated by [A COMPLETAR PELO AFONSO: nome legal / nome do empresário em nome individual], tax number (NIF) [A COMPLETAR PELO AFONSO: NIF], with registered address at [A COMPLETAR PELO AFONSO: morada completa], Portugal ("ProvenDrop", "we", "us"). You can reach us on WhatsApp at +351 920 414 823.

2. What ProvenDrop is

ProvenDrop is an ecommerce market intelligence service. Every day we discover product collections that generic (dropshipping) stores are already advertising on Meta and Google in several markets, we validate them, and we deliver each one with a Launch Kit: a creative prompt tailored to the collection, reference photographs, Google Ads keywords, negative keywords, Shopping titles, landing-page copy and an opportunity analysis.

ProvenDrop is not a store, a product catalogue, a supplier or an advertising agency. We do not sell products, we do not run your campaigns and we do not produce your creatives. The service is information and preparation material; what you do with it is your decision and your responsibility.

3. Plans and prices

• Standard plan: €15 per month, plus a one-time joining fee of €25 charged together with your first payment. Delivery in the member area and by e-mail.
• Click plan: €15 per month, no joining fee. Delivery in the Click Dynamics WhatsApp group. Click Dynamics is an independent partner that runs that group; ProvenDrop supplies the content.

Prices are in euros. [A COMPLETAR PELO AFONSO: indicar se os preços incluem IVA, ou se há isenção (art. 53.º CIVA) — confirmar com o contabilista]. Payments are processed by Stripe; we never see or store your card details. The price shown at checkout is the price you pay.

4. Subscription, renewal and cancellation

Your subscription is monthly and renews automatically at the end of each paid period until you cancel. There is no minimum term. You can cancel at any time from Manage subscription (the Stripe customer portal, linked from the member area and from the welcome pages) or by contacting us. After cancelling you keep access until the end of the period already paid; no further payments are taken.

If a payment fails, we keep your access for 7 days while Stripe retries the card. If the payment still fails after that, access is suspended until the payment goes through.

Refunds and your right of withdrawal are described in the Refund policy.

5. Your account and access

With the standard plan you sign in to the member area through a personal link sent to the e-mail address you paid with; there is no password. The subscription is for one person and one business. Keep your sign-in links private. If the e-mail you typed at checkout was wrong, the welcome page lets you correct it once, within 24 hours; after that, contact us.

We may suspend or end a subscription, without refund of the current period, if the account is shared, if the content is redistributed or scraped, if a payment is disputed with the card issuer (chargeback) or if these terms are otherwise breached.

6. Acceptable use of the content

• The daily lists, the member area and the Launch Kits are for use in your own online store. You may not resell, share, publish or redistribute them, in whole or in part, to third parties.
• The reference photographs in each kit belong to the stores that are advertising the collection. They are provided for reference only, so that you can find the products with your supplier. You must never publish them in your ads, on your store or anywhere else.
• Do not copy competitors' advertising copy. Use the material as a starting point and create your own.
• You are responsible for your own store, products, prices, advertising accounts and campaigns, and for complying with Meta and Google advertising policies, consumer law and tax rules in the markets you sell to.

7. Intellectual property

The ProvenDrop name, logo, website, member area, analyses, prompts, texts and kits are owned by ProvenDrop or used under licence. Your subscription gives you a limited, non-exclusive, non-transferable licence to use them for your own business while the subscription is active. Third-party trademarks and photographs remain the property of their owners.

8. No guarantee of results

ProvenDrop provides information about what other stores are advertising and material to prepare your own campaigns. We do not guarantee sales, profit, advertising performance, the availability of any product or the accuracy of third-party data (Meta, Google, Google Trends). Results depend on your products, pricing, store, budget and campaign management. To the extent permitted by law, our total liability for any claim related to the service is limited to the amounts you paid us in the 3 months before the claim. Nothing in these terms limits rights that consumer law gives you and that cannot be waived.

9. Availability and changes to the service

We aim to deliver every day, weekends included, but the number of collections depends on what passes validation, and the service may occasionally be interrupted for maintenance or by failures outside our control. We may improve or change the service, the markets, the niches or the kit contents. If a change materially reduces what you pay for, we tell you by e-mail at least 15 days in advance and you can cancel before it takes effect.

10. Changes to these terms

We may update these terms. The date at the top shows the current version. Material changes are announced by e-mail before they apply; continuing to use the service after that date means you accept the new terms.

11. Law, complaints and disputes

These terms are governed by Portuguese law. If you are a consumer in the European Union, you also keep the protection of the mandatory rules of the country where you live. Complaints can be sent to us first, through the contacts above; we answer within 10 working days. Consumers may also use the alternative dispute resolution entities listed at consumidor.gov.pt and the electronic complaints book at livroreclamacoes.pt. [A COMPLETAR PELO AFONSO: entidade RAL competente e tribunal da comarca]